Refund & Return Policy
At LPA Official, we want you to love what you order. If something isn’t right, we’re here to help with our simple return and refund process.
Return Window
You may request a return within 14 days of receiving your order, provided the item meets the conditions outlined below.
Conditions for Return
– Items must be unworn, unwashed, and in their original condition
– Original tags and packaging must be intact
– Items marked as “Final Sale” are not eligible for return
– Proof of purchase (order number or receipt) is required
How to Initiate a Return
1. Contact our support team at support@lpaofficial.com with your order number and reason for return
2. Our team will provide you with return instructions and the return address
3. Pack the item securely and ship it back to us
4. Once received and inspected, we will process your refund or exchange
Refunds
Approved refunds will be issued to your original payment method within 5-10 business days after we receive and inspect the returned item. Please note that shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you’d like a different size or color, let us know when initiating your return, and we’ll do our best to arrange an exchange based on availability.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly at no extra cost to you.
Need Help?
For any questions about your return or refund, reach out to us:
Email: support@lpaofficial.com
Address: 189 The Grove Drive, Suite G70, Los Angeles, CA 90036
